Legal

Terms of Service

Last updated: September 11, 2026

Please read these Terms of Service carefully before using the website or scheduling services with The Bee Guy RGV. By using our website or engaging our services, you confirm that you have read, understood, and agree to be bound by these Terms.

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the website and bee removal and relocation services provided by The Bee Guy RGV ("we," "us," or "our"). By accessing our website, contacting us, or scheduling services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

2. Services Provided

The Bee Guy RGV provides professional, humane live bee removal and relocation services for residential, commercial, and agricultural properties across the Rio Grande Valley, including Edcouch, McAllen, Edinburg, Mission, Pharr, Harlingen, Weslaco, San Juan, and surrounding areas. We also provide emergency swarm removal and related bee-safety services.

Services are performed at your property at a mutually agreed-upon date and time. Pricing, scope, and scheduling are confirmed directly with our team.

3. Estimates & Pricing

Any quote or estimate provided before an on-site inspection is approximate and based on the information you provide. Final pricing depends on factors assessed on site, including hive size, location difficulty (roof, wall, chimney, tree, ranch structure), accessibility, and the extent of cleanup or repair required. A final price will be confirmed before work begins. Unless otherwise agreed in writing, payment is due upon completion of service.

4. Work Guarantee

We stand behind our work. Jimmy provides a 12-month work guarantee on hive removals and structural repairs performed by The Bee Guy RGV, covering the specific location treated. This guarantee does not cover new swarms or hives that establish in a different location on the property, damage caused by pre-existing conditions, or issues arising from alterations to the treated area after our work is complete.

5. Your Responsibilities

  • Provide accurate and complete information about the bee situation and your property.
  • Grant our technicians safe and reasonable access to the affected area.
  • Keep people and pets a safe distance away during removal for their safety.
  • Inform us of any known allergies, aggressive or Africanized bee activity, or hazardous conditions on the property.

You are responsible for the accuracy of the contact information you provide, including your phone number for SMS communications.

6. SMS & Phone Communications Consent

By providing your phone number and submitting a request, you consent to be contacted by The Bee Guy RGV via phone call and text message (SMS) regarding your service. Transactional SMS messages may include scheduling confirmations, reminders, and follow-ups. You may opt out at any time by replying STOP. Full SMS terms are available on our SMS Terms & Consent page.

7. Live Relocation Disclaimer

Whenever possible and safe, we prioritize humane live bee removal and relocation. However, in situations involving aggressive or Africanized bees, public safety risk, or circumstances where relocation is not feasible, alternative methods may be necessary to protect your family, pets, livestock, and our team. We will discuss the appropriate approach with you before proceeding.

8. Limitation of Liability

To the fullest extent permitted by law, The Bee Guy RGV shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to our services or your use of this website. Our total liability for any claim arising from services is limited to the amount you paid for the specific service giving rise to the claim.

9. Third-Party Links

Our website may contain links to third-party websites such as Facebook and Google for reviews and reference. We are not responsible for the content, privacy practices, or terms of third-party websites. Your use of third-party sites is governed by their own terms and policies.

10. No Warranties

This website is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website will be uninterrupted or error-free.

11. Changes to These Terms

We may revise these Terms at any time by updating this page. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved in the appropriate courts located in Hidalgo County, Texas.

13. Contact

If you have questions about these Terms, please contact The Bee Guy RGV by phone or text at (956) 822-0367.